Client Testimonial: Leading Edutech Company

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    We at Neebal have always been a customers first organization. We are proud of ourselves for delivering the absolute best for prominent organizations. We have many contended clients who have graciously given their time in reviewing us on Clutch. Our vision is to be one of the leading IT solution partners to transform our customer’s business. With this vision in mind we ensure that our deliverables match the specific needs of our clients. Here is one of our success story of our Edutech client, this is what they had to say in a recent interview: 

    Introduce your business and what you do there.

    I’m one of the co-founders and Co-CEOs at this group. I’m responsible for all marketing and technology issues.

    What challenge were you trying to address with Neebal Technologies Pvt Ltd?

    The main issue was scaling. We have around 30,000 students a year and about 400,000 applications a year. Our learning menu system was on older technology, and we decided to build it almost from scratch using advanced technology. We also wanted a mobile application.

    What was the scope of their involvement?

    The team mostly uses frontend technology, which I believe is React. It was mostly developing the UX and interfaces for the website and later the mobile application. They also worked on the mobile responsiveness.

    We provided them with wireframes and mockups, but they’ve also contributed their own wireframes in places where we have needed to make adjustments. The team brought us a full solution from the CTO to engineering, and to UX, and QA.

    What is the team composition?

    I work with the COO. My CTO works with most of the team. Right now, it’s between five to 10 people, which includes a senior developer, UX developer, web developers, QA, and a project manager.

    How did you come to work with Neebal Technologies Pvt Ltd?

    My partner was in India on a business trip. One of the initiatives that we operate is a coding school for kids. We met with an incredible coding school for adults, and the person who manages this school is one of the founders of the company.

    He was actually very impressive in terms of his philosophy. He operates both the coding school for adults and a coding services company that are usually people that come from the school. We had great chemistry, and we had good communication. They’re top professionals who are highly motivated people and good workers. We decided to give it a chance.

    What is the status of this engagement?

    Our engagement with them started in August 2019.

    What evidence can you share that demonstrates the impact of the engagement?

    "What we like about working with them is that they’re really precise. We feel that they follow the industry's best practices. Everything is documented, and everything is done with a scrum approach."

    They have good consultancy about using the right technology. When they take on a project, nothing is left behind. We’ve learned a lot about software and project management. It’s been a great experience for us.

    In terms of their quality, we feel that for each position, but we really received excellent developers. They’re hard workers. Not only that, but they want the project to succeed. If something is waiting from our end, they will push us and make sure that we don’t forget anything.

    "They’re also professional. Their work ethic is excellent, and in terms of knowledge, they’re very knowledgeable in terms of best technologies and practices."

    How did Neebal Technologies Pvt Ltd perform from a project management standpoint?

    There’s no problem at all. We did have some issues with the language barrier, but we’ve worked over them. The scheduled meetings are on time, and the deadlines are always met.

    Everything is prepared in advance with their sprints and version releases. So far, they’ve met all the deadlines. They use Jira and Confluence to make sure that the project is smooth.

    What did you find most impressive about them?

    "Their personality sets them apart. They accept everything, and they’re really appreciative. The team wants to take on the work, and we feel like we have good partners. It’s the first time we’re outsourcing, so it’s hard to compare, but in all parameters, I’ll give them an excellent grade."

    Are there any areas they could improve?

    No, nothing in particular. There’s nothing that stands out. Obviously, each project may experience friction, and it takes a while to learn how to work with the provider, but now after a few months, we’ve had no complaints.

    Do you have any advice for potential customers?

    You have to really define the project in as much detail as you can in order to have good communication. Everything has to be documented and prepared in advance. If you work like that, it will work out the best for you.


    Topics: Interviews