Hyperautomation combines complementary sets of tools that can integrate functional and process silos to automate and augment business processes. It is currently positioning itself as a discreet enabler to the broader spectrum of automation technologies. One of the critical differentiators of hyperautomation is its ability to loop humans into the process. Using collaborative intelligence, technology, and human intervention, organisations can train automation tools and other software to improve productivity. Then, with the help of ML and AI-enabled decision-making, you can reimagine business processes being automated. It starts with RPA at the core and expands the automation horizon with AI, process mining, analytics, and other advanced tools. Integrating these multiple technologies enables end-to-end process redesign, automation, and monitoring, delivering much greater value and impact. Here are more reasons why hyperautomation is becoming an inevitable market share:
Beyond managing tasks:
Hyperautomation is not just about implementing tools to manage tasks. It also requires collaboration amongst decision-makers and technology to interpret data and apply logic. Automating your tasks also provides you insights, statistics, flexibility, scalability and accuracy. Embracing a more digitised way of working, many organisations have adopted robotics to automate repetitive processes and scaling solutions with AI to go beyond the routine to be innovative. By 2022, executives from leading organisations expect automation to increase their workforce capacity by 27%, equivalent to 2.4 million extra full-time employees. Hyperautomation makes business processes more reliable, quicker, and better. It frees up the time employees would otherwise waste performing mundane and repetitive tasks, allowing them to focus more on critical, high-value deliverables directly linked to business objectives.
Scaling digital process and operations:
According to most enterprises, automation initiatives help them scale, as many big corporations abundantly invest in automation software with process discovery tools, RPA vendors, or both. However, most organisations do not have a well-established centre of excellence for managing automation, resulting in lack of information flow and strategy adoption. Even organisations with excellent frameworks face challenges in guiding principles. These challenges make it difficult for organisations to scale programmes to different functions and regions. Establishing an automation centre is critical for an organisation to standardise a framework for deployment while ensuring that the technology initiatives drive value based on their business case.
Isolated teams and functions are still familiar, while individuals take ownership of separate business processes to automate. With this distributed setup, tracking multiple programmes effectively can be challenging for organisations. In this case, they need a uniform technology stack, i.e., different RPA tools for other functions or initiatives to monitor and govern critical processes. With the help of the correct governance tools to analyse automation programmes, organisations can effectively target improvement areas. This leads to lower user satisfaction. Hyperautomation reduces significant dependencies and bottlenecks, leading to improved agility and effectiveness.
Optimising before automating:
Straightforward automation of business processes eliminates inefficiencies. Hyperautomation enables process mapping, analysis, and redesigning. Business processes are often complex, with unnecessary steps that could be eliminated with automation. Many existing business processes are less accurate and need consistent algorithms for better decision-making. Business processes optimised with automation can become efficient and effective. Redesigning processes while implementing RPA will optimise your overall time and cost. Along with ROI benefits, holistic process improvement enhances the general user experience. Along with the focuses on a single part of the process, it also pays attention to upstream and downstream activities.
Industries are witnessing some significant fundamental changes that lead them to reconsider and further by re-inventing their ways of working to adapt and evolve with the trends. Hyperautomation is an amalgamation of technologies that discreetly enables a broader spectrum of automation technologies. Organisations can use collaborative intelligence, technology and humans to work cohesively.
We used hyperautomation to digitize multiple processes for an Agrochemical company, resulting in an astounding 80% reduction in time taken for achieving similar results manually. Read the full case study to know more.
Neebal, a technology solutions provider, has delivered top of the line solutions across Agro, Pharma, and BFSI verticals. Neebal aims to provide top tier services for API Integration, RPA, and advanced mobility with prime focus on Hyperautomation. Founded in 2010, Neebal is a proud recipient of the Deloitte Technology Fast 500 Award (APAC) and the Deloitte Fast 50 Award (India) for four consecutive years (2017-20).