Robotic Process Automation (RPA) is an evolving technology being rapidly implemented across various industries. Enterprises deploying RPA are reaping its numerous benefits such as higher operational efficiency, lower human error, cost-saving, and better compliance.
But many enterprises drop the ball by deploying RPA unsystematically or in haste. Whether you are scaling RPA or simply embracing it, there are certain consequential pitfalls that you need to pay heed to maximize your automation processes. Here are the 4 most common RPA mistakes enterprises make while deploying it-
1. Unclear strategy
Yes, RPA is the tech jargon gaining the attention of enterprises across the industry. But not setting straight strategies and goals can backfire and cost the company dearly. Identify the processes that are complex and prone to human error, RPA’s role in it, and the expected outcome. Then analyze the results to measure the automation success and if there is a need to scale up. Brainstorm the best-suited RPA provider for your enterprise. Purpose-driven objectives help facilitate a smooth transition of automation work from humans to RPA bots.
2. Fear of bots
The concern that the bots will take over human jobs is rife and becomes a common reason for enterprises to resist deploying RPA. It is, therefore, imperative to understand that the bots assist humans in their day-to-day tasks, not replace them. Digital workers automate mundane tasks whereas tasks involving more decision-making, strategizing and creativity still need human intervention. Bots help up-skill the workforce in order to help them gain expertise in their work.
3. Unrealistic expectations of cost savings
Enterprises are pivoting towards RPA because of the immense cost and time savings. However, in order to achieve this, consider this technology from a holistic, longer-term perspective. Detailed scaling and successful implementation of RPA entails a conglomeration of the right RPA tools, process engineering, and human intervention. Have in place a long-term business case and top-down agile approach for accommodating any changes during the RPA journey.
4. Lack of communication with the IT team
Most enterprises have this misconception that they can implement RPA by themselves, and they could not be more wrong. The IT department is the backbone for correct RPA implementation and scaling works best when they work alongside to rule out business-critical matters like scalability, fault tolerance, and security. Implementing RPA successfully requires, both the IT and the process team to travel the curvy road and leverage each other’s prowess on the go.
Avoiding these common yet often overlooked RPA mistakes improve employee satisfaction, enhances business results, and lowers costs. Hence it’s important to take a dynamic approach and select the right RPA solutions provider to be the leading light throughout your RPA journey.
To know how Neebal Technologies helps companies across the globe to implement RPA, contact us today!