RPA bots: Attended, Unattended & Hybrid

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    RPA (Robotic Process Automation) is an emerging technology in business operations due to its ability to reduce human intervention by automating the intended tasks or sequence of tasks, thereby lowering the operating costs. 

    21st-century enterprises and their success strategies heavily depend on modern technologies. The pace at which the technologies and the processes are moving make it easier for businesses to grow exponentially. To nurture this growth companies embrace modern technology development like RPA, to omit manual work processes and focus on more sophisticated tasks. 

    Different types of RPA-

    RPA offers two different approaches for deployment – Assisted and Unassisted automation, also known as Attended and Unattended automation. The third type of RPA, i.e, Hybrid automation, combines these two. The enterprises must understand these models in-depth to understand which is best suited for their needs and requirements. 

    1. Attended automation-

    In Attended automation, RPA automates the applications that the user is currently running on the desktop, essentially to help them finish their task in less time. This process helps companies save costs while delivering a seamless user and customer experience. Even though the benefits of this type of automation are many, there are certain drawbacks too. Inconsistencies in the operating system’s settings such as changing graphics or display can hamper the RPA’s performance. 

    2. Unattended automation-

    Unassisted automation aka Unattended automation, as the name suggests, needs no human attention. The RPA tools perform on their own and notify the user only in the event of any error. By performing tasks 24*7, unattended automation provides an ideal scenario for companies for optimizing their business processes. A key drawback of this module of automation is that it requires a defined set of rules and structured data, which may not be available in every situation. 

    3. Hybrid automation-

    In Hybrid automation, the bot and the human work together as a team, juggling tasks back and forth. In Hybrid RPA, the bot is automating tasks that can be performed solely by the robot (unassisted), as well as tasks that require structured data provided by humans (assisted). Software bots and employees, simultaneously keep working on different tasks to achieve optimal efficiency. 

    While it is true that RPA implementation can have a better impact in some sectors than others, enterprises must learn which RPA bot is best suited for their business needs. 

    How can Neebal help?

    By providing robust RPA solutions, Neebal is helping various enterprises to integrate their processes with knowledge-based systems and facilitate trans-enterprise transformation. Contact us today to get started on your automation journey!


    Topics: RPA Solutions