Hyperautomation is a mix of automation technologies and artificial intelligence that expands human capabilities and enables organisations to complete processes faster with maximum accuracy. Hyperautomation must be combined with RPA tools to encourage companies to consider strategic ways to maximize the benefits of the technologies they use in their business to automate, simplify, discover, design, measure, and control workflows and processes across the organization.
Implementing Hyperautomation technologies can help organisations automate their operations, such as order management, payment, transportation, warehousing, warehousing, supplier management, risk management, procurement, data monitoring and others. By integrating with intelligent automation, companies can automate end-to-end processes and improve others that require manual monitoring and control. Here are some of the most common hyperautomation use cases.
Industry-wise Use Cases of Hyperautomation
Transportation companies: These companies can automate the processing of various documents such as invoices, waybills, orders, receipts, payslips, medical records and prescriptions through hyperautomation.
Banking and Financial institutions: The banking industry has a lot of potential for Hyperautomation implementation. Regulatory Reporting, Marketing, Sales & Distribution, Bank Servicing, Payment Operations, Lending Operations, Back-Office Operations, and Enterprise Support are some of the ideal candidates. In the eKYC process, for example, an Intelligent Character Recognition solution converts handwritten multipurpose KYC forms to electronic forms in appropriate KYC portal fields. These data are then used to populate all other relevant systems.
Insurance: The insurance industry employs a vast number of people who perform routine, repetitive, and labor-intensive tasks. Claims processing, for example, which is the most important operation for any insurance company, can greatly benefit from hyperautomation technologies like Intelligent Automation.
Healthcare: Streamlining back-office activities in the healthcare industry can enhance operational efficiencies, giving medical practitioners more time to improve clinical outcomes and deliver a better patient experience.
Smart billing can be enabled by automating the collection of bill facts from several departments and aggregating them without the need for manual involvement. With speedier bill production and payment conversions, this can save a lot of time. In hospitals, intelligent automation combining AI and RPA can help to expedite insurance and claims administration.
Hyperautomation allows you to use automation tools and systems to capture the automation of the entire process, not individual parts. In this process, you combine assembly technologies, tools and components to increase the level of automation in your company. Every industry can benefit from this form of automation and it can be used by different sectors to improve their existing processes.
How can Neebal help?
We helped a leading Indian MNC develop a hyperautomation based solution that digitized the entire process via a mobile application that helps in downloading reports to provide actionable insights. Read the complete case study.