Works / mPOS – Mobile Payment Solutions

mPOS – Mobile Payment Solutions

Client:
World leader in homeopathic medicines.
Technology:
Mosambee | Android | Java
Services:
Mobile Payment Solutions | Sales force application | Business Intelligence | Payment Gateway

Mobile Payment Solutions

Challenges:

1

Accepting cash payments posed a security issue, also it led to delayed processing of orders.

2

Keeping track of the payments on paper proved to be time consuming, which resulted in increased delivery time to the customers.

3

Customers wanted mobile payment solutions, to utilize their credit and debit card without having to get into online/netbanking transactions.

4

Increased human errors during cash counting & balancing, hampered overall efficiency of the organization.

Solution

Introducing innovative Mobile Payment Solutions that the company employees can use from within H2O works, without having to have to enter/validate the payment details onto another platform.
Mobile-based system:A completely online system which communicates directly with the bank’s payment gateway for added layer of security.
Ease of use:The mosambee device connected via bluetooth is lightweight and can be used on the go. It connects using the mobiles internet connection to carry out the transactions swiftly.
Trackable:Clients can request for complete transaction history and have limits set either daily or to completely block out unauthorized use.
Security:The Mpos mobile payment solutions, feature provided by Mosambee is completely secure and has successfully achieved VISA/ADVT and Mastercard/MTIP certifications.
Effective:Reduces errors while increasing the efficiency.

The Methodology

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Problem definition

Neebal assembled a team of industry experts, business analysts and content writers to survey and understand the problem areas to be addressed to integrate mobile payment solutions.

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Testing the focus group

Based on the requirements and solutions discussed, mockups with single process flows were created. These mockups helped the client in visualising the system even before it was built. This helped those who were unaware of the workings of IT systems to give feedback and suggestions for further improvement.

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Designing the solution

The solution architect created and introduced a configurable workflow based on defined rules and conditions. This workflow was scalable to meet the client’s ever-evolving business methods.

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Application Launch

Post the client’s sign off on the workflow, the mobile payment solutions was launched and tested for effectiveness and efficiency at client sites with a pilot run in a supervised group of participants.